Returns & Exchanges

At Spider Shoppe, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn fashion items. To ensure a smooth process, items must be returned in their original condition with all tags and spider-branded packaging intact.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original box.

• 3.
  Drop Off Package

  Take your package to any authorized shipping carrier location within 7 days of receiving your label to ensure timely processing.

• 4.
  Receive Refund or Exchange

  After our quality control team inspects the returned items, your refund will be issued to your original payment method or your exchange will be shipped out within 5 business days.